International Van Lines Reviews

Rated 4.39 out of 5 based on 96 customer ratings
(161 customer reviews)

License: USDOT: 2293832, MC:796971, FMC021051N
Address: 3957 NW 126 Ave, Coral Springs, Florida  33065
Primary Phone: 855-674-7447
Alternate Phone: N/A
Hours of Operation: 9.00 AM – 6.00 PM


Product Description

International Van Lines Reviews

International Van Lines Coral Springs FLInternational Van Lines was established in 2000 with headquarters in Ft. Lauderdale, FL. International Van Lines is licensed by the FMC (Federal Maritime Commission) to perform maritime transportation, as well as by the DOT (Dept. of Transportation) as a carrier (DOT#2293832/ MC#796971) as well as a 3rd party logistics company.

Since International Van Lines inception in 2000 they’ve become one of America’s most recognized international relocation companies and have been featured in the USA Today, Sun Sentinel and the NY Times. International Van Lines was also ranked as one of America’s top 3 relocation companies by Consumer Report in 2015. Today International Van Lines has over 3000 global partners and performs over 8000 moves each year. They’ve also made the Inc 500/5000 list of Americas fastest growing companies.

International Van Lines also handles corporate relocation services for some of America’s largest corporations. It’s our goal to provide quality moving service to all of our clients. We thank you for taking the time to read this and if you have any questions please feel free to contact us at anytime.

Household Goods Moving Services from International Van Lines

Here at International Van Lines, we realize that moving needs vary from one household to the next. With international shipping and logistic experts standing by, International Van Lines (IVL) is among the best household goods movers you and your family can trust!

International Van Lines ReviewsWhen moving your household goods and valuables, it is important to feel comfortable with the company you choose. Knowing a team of shipping professionals are planning and tracking your shipment the entire way should put your mind at ease. Some of your moving needs may be completely unique, and those are exactly the kind of details our friendly International Van Lines (IVL) staff would love to work out with you. Other household goods and international moving companies are notoriously known to break, lose or steal customers precious goods. We take pride here at International Van Lines (IVL) knowing our staff and network of shipping partners will do whatever it takes to protect your property. That is why it is so important to hire a reliable shipping company when performing a household move. By allowing our moving experts at International Van Lines to work with you, we can create a moving plan tailored to fit within your budget and schedule. We are the expert Household Goods Movers!

If you’re shipping small packages or suitcases please visit our sister companies

Contact a Household Goods Moving Specialist at International Van Lines today to get started.

International Van Lines is a fully licensed and insured household goods mover with the US Department of Transportation.

International Moving Services from International Van Lines

Although it’s very exciting moving to a new country it can also be very stressful. International Van Lines aim is to help you manage your stress and assist you in any area regarding your relocation. That include real estate advise, cultural training and even language training, if needed.

International Van Lines is a licensed NVOCC (#021051N) and freight forwarder, licensed by the Federal Maritime Commission. International Van Lines (IVL) also hold accreditations from the GSA (General Service Administration) and well as IAM (International Association of Movers). International Van Lines (IVL) provides full international moving service to and from anywhere in the world and maintains a network of over 3000 agents. International Van Lines (IVL) has been ranked as one of America’s trusted international moving company.

Getting a quote:

The first step in getting a quote for your international move is to simply give us a call. One of our international moving experts will guide you and go over a list of items that need to be moved. International moving quotes are based on volume (cubic feet) and can be shipped as part of a consolidation or full container, depending on how much you’re planning to move. Our international moving pros will also guide you with suggested services, customs clearance and the delivery process to your new country. Keep in mind that we offer many types of international moving services so we will tailor the services to your needs and budget.

Booking your International Move:

Once you’re ready to proceed with your move we will require some basic documentation to proceed. We have an online system where you can fill out the required forms which will consist of shipping information, insurance, inventory list and terms. Once the forms are filled out we will send you a booking confirmation for the pick up date requested. A few days after pick up will receive a formal dock receipt with the exact dimensions of your goods. At this time we will send you an email with the final balance which can be paid by any form of payment including PayPal. Once your shipment sails you will receive an official BOL (Bill of Lading) which will contain all of your shipping details including vessel, voyage, sailing and ETA.

The next step is delivery. If you request a door to door service you will receive an arrival notice from our destination agent a couple of days before the shipment arrives. They will notify you with the require import documentation which you can fill out online and email back to them. Once the shipment clearance customs our destination agent will arrange delivery to your door. If you have any questions regarding the process please feel free to contact us anytime.

Services Offered by International Van Lines

International Van Lines (IVL) offers full door to door service from and to anywhere on the globe. Other services include door to port, port to port and port to door service. Our international moving coordinators will guide you on making the right choice for you international moving needs.

Are there any hidden charges I should know about?
Additional charges will all depend on the type of service you request. As an example if you chose a door to port service you should be aware that you will pay port and THC (terminal handling charges) at the destination port. Port & THC charges vary based upon where you’re moving and what you’re moving. We highly recommend contacting your local consulate or customs for more information on port charges. Your international moving coordinator can also provide you details. Please also remember that there are many variables when moving to a new country, such as customs inspections. Although customs inspections are not common it is a possibility. Please make sure you ask your international moving coordinator about the details.

How long does it take?
Transit times can vary based on when you’re moving and where you’re moving. Generally speaking you can expect transit times that range anywhere from 6-10 weeks. Please request more detail from your international moving coordinator.

How to I pay?
International Van Lines accepts all forms of payment which include credit cards, check, ACH, wire transfer and PayPal. All international moves will require a minimal deposit to reserve a moving date.

Local Moving Services from International Van Lines

If you’re looking for local movers you’ve come to the right place. International Van Lines is made up up over 3200 agents and we can offer local moving service no matter where you’re located or what you’re moving. International Van Lines (IVL) has partnered with United Van Lines, the world’s largest moving company to offer comprehensive moving service for individuals and corporations worldwide. Our local moving service can consist of a small studio move to entire office building.

Planning Ahead:

If you’re planning on moving locally it’s important that you plan ahead. Simply give us a call and one of our relocation coordinators will assist you with the process of getting a quote. The first step is to collect a general inventory list of what you’re moving. We will make suggestions on whether or not we feel you need a visual survey. Once we narrowed down the list we will offer you an all in rate for full door to door service. Other services we include are professional packing, materials, piano handling and hoisting. Standard services will always include assembly and disassembly if needed.

Unlike a long distance move a local move is based on an hourly rate. Our hourly rates vary and are dependent on how many movers you will need and the overall size of your move. Please feel free to contact us if you have any questions about our local moving services.

Long Distance Moving Services from International Van Lines

Whether you’re moving a small studio or an entire office, International Van Lines can help. International Van Lines (IVL) is a five star related moving company and is ranked amongst the best in the industry. Our Long Distance Movers has successfully moved thousands of clients across the globe.

International Van Lines (IVL) always recommends planning ahead for your long distance move. Please keep in mind that dates are not guaranteed until booked and we always require a 2 day window for pick up. The first step in planning your move is to identify what you’re moving. After this is done one of our relocation coordinators will go over the inventory list and may suggest a visual survey based on the size of your move. Visual surveys are not mandatory unless you/we feel it is necessary. Once we have identified what you’re moving we will need to know whether or not you will need packing, crating, long carry, shuttle services etc. It’s very important to be as details as possible so we can prep our movers for what needs to be done. Things like flights of stairs or difficult access are very important for us to know. Once we have everything we need we will email you a quote. We will attach the inventory list to the quote so you can view it and make sure it’s accurate. Remember that your move cost is based on the volume of what you’re moving so if you decide to add anything to your move the final cost will go up. This is why we say it’s very important to be as detailed as possible.

Booking your Long Distance Move with International Van Lines

Once you’ve agreed on the cost with your relocation coordinator it’s important you book your date. We will tell you whether or not we have availability for the requested dates and always ask for a 2 day window. In order to book your move we will request a deposit in the amount of 25%-30% which can be paid by credit card, check or wire transfer. Once we accept your funds the dates are booked. Deposits are fully refundable up to 3 days before the day of pick up. Please keep in mind that we’re reserving a truck for you so if you cancel we actually lose money.

Letter from the founder of International Van Lines

I started International Van lines (IVL) based on the need for quality I’ve seen throughout my years in the moving & shipping industry. International Van lines (IVL) is the household goods moving division of OSI (Ocean Star International), which is well established as a high end freight forwarder located in South Florida. Both International Van lines (IVL) and OSI complement each other by bringing expertise in different aspects and their visions to the international shipping industry. Our goal is to help improve overall quality and efficiency. Whether it be a small local move or a large corporate relocation, International Van lines (IVL) will stand by what we sell. It’s highly important to me as the President of the company that all customers are treated with respect, honesty and integrity by all International Van lines (IVL) personnel, 100% of the time.

I’ve personally spent countless hours on improving the international relocation process by building and implementing the very first real time tracking system. This will not only improve efficiency for our company, but more importantly, will eliminate all those extra calls and emails you would normally have to make just to get a simple question answered. I personally understand how stressful a move can be, especially an international relocation. Our job here at International Van lines (IVL) is to take the stress out of the relocation process and offer our assistance in any way we possibly can, whether it be finding out how the local schools are to buying plane tickets on your behalf, International Van lines (IVL) will do it.

It would be an absolute honor for us to serve you and I thank you for taking the time to read about our local movers and international shipping company.

Why Choose International Van Lines

International Van Lines Reviews

161 reviews for International Van Lines Reviews

  1. Rated 1 out of 5


    WORST HIRING DECISION WE EVER MADE! Our domestic long-distance move with International Van Lines was supposed involve one truck and five days to pack and drive to our new home. Instead, it ended up taking 31 days, 7 to 8 truck loads, and cost almost twice the original estimate, when you add in the three-week forced hotel stay while our goods were held hostage in an undisclosed storage facility. It was a nightmare from start to finish. Our belongings were three times held hostage while demands for more money (sometimes cash only) were made. Our things were damaged, and some are missing. There was no inventory control–we even ended up with someone else’s belongings, and nothing was done about that, even though IVL was informed. The promises and guarantees made my IVL when we hired them were all broken. Communication was horrible–inefficient, rude, and unprofessional–throughout. Before the nightmare was even over, they first offered us money to be quiet, then threatened to sue us if we spoke out about our experiences. Now they are going arond disputing my reviews, claiming that we never hired them. I have proof that we did! Such behavior certainly explains their good online reviews. By the way, we have all this in writing. I’ve never experienced such deceptive and/or incompetent business practices in my life. Read more about what happened to us, as well as other honest reviews of this company, at our info site: internationalvanlines(.info).

  2. Rated 1 out of 5

    Danya Duddleston

    I would give zero stars if that were an option but unfortunately I had to select at least 1 star. This was the absolute worst moving experience ever. I’m going to summarize because if I went into detail no one would ever take the time to read all the things that went horribly wrong. First off they gave us a quote to move our stuff from MN to CA for $2500. They never checked our inventory or asked any detailed questions, even when we called them to confirm the amount and the list they provided of our things. Then the movers show up and tell us it is THREE TIMES that amount. At that point we have little option since we have plane tickets for our family to fly out to our new home the next day. They also tell us we need to pay 75% of it then which we talked them down to 50% since that is what they said on the original phone call. They asked if we could pay cash for it which is absurd. 2 weeks later we get a call on Saturday night saying they will be there in the morning. when they arrive they say they need a cashiers check for the remaining 50% or else cash. they call on Saturday night with no banks open on Sunday and say they need a cashier’s check or else cash?? of course we don’t have a cashiers check and we refuse to give cash to the sketchy operation so they drive away WITH OUR THINGS. They come back the next day. We have a long list of items broken which is somewhat understandable moving across country but what is worse is the items we saw in the truck that they failed to unload before they left. This was the absolute worst experience that I have waited a month to even attempt to write about or submit a claim for our missing & broken items because I get too upset to relive. we are talking $8000 and they keep putting us in situations where they want cash??? When asked why they can’t take a legit, paper trail type payment such as credit card they said it was because then we can just stop payment on it. So you don’t offer your customers a legit payment because you have such terrible service that stop payment has obviously happened multiple times to them? ZERO STARS — DO NOT USE THIS SKETCHY, HORRIBLE MOVING COMPANY. I felt like I was manipulated and taken advantage of the entire time.

  3. Rated 5 out of 5

    Sharon Store

    I had a great experience with IVL. The movers were on-time and very professional. I would use them again if needed.

  4. Rated 1 out of 5

    David Green

    WORST MOVING COMPANY EVER and we’ve moved a lot!! IVL mixed up our short term delivery, required cash they never mentioned up front (who doesn’t take a debit/credit card for thousands of dollars?), lost the last storage unit and tried to tell us we received everything until they finally located it, then it didn’t arrive until 2 MONTHS later after they found it, lousy customer service throughout and never took us seriously, and lastly, they broke thousands of dollars worth of stuff and didn’t reimburse us for anything – our $1500 patio table wasn’t even unloaded from the truck because it was so damaged!!! Did I mention they refused to reimburse us for anything?? I can’t express how bad this company is! We gave them every chance to make things right and they flat refused to do anything! For the $17,500 we paid, they did not even meet our very minimum expectations!!! RUN from IVL and don’t look back!!

  5. Rated 2 out of 5

    Arun Rajan

    I give them 2 stars because of bait and switch.
    1) they sub contracted without telling me. My haul must have gone on many vehicles and gotten a little more destroyed with each move
    2) they added a fee of $350 for last mileclaiming fine print about needing a smaller vehicle to get into city. This should have been obvious from the address.
    3) their insurance coverage is painful and handled by their sub contracted company. I still am unable to get money for damages
    4) they don’t pack anything. Charger me extra for every item they packed
    5) they will not tell you when it will get delivered. The ball park is between 15-30 days.
    The move itself was average quality with three of my furniture and cookware broken or dented. This is acceptable for a long move.

  6. Rated 1 out of 5

    Jessica R


    I have never experienced such a stressful, miserable experience. This company picked up my items from Columbus, OH on June 14 – and today, more than 6 weeks later, I still do not have my items.

    I have been snapped at by associates, given one sentence responses by dispatch and ignored. I chose this company because of the incredible (and what I thought were legitimate) reviews. I moved from Ohio to San Francisco, CA for a new job and a new chapter of my life, and your company has been it miserable and truly makes me rethink this adventure.

    It is shameful that this company boast of easy moves and great follow-through – when they provide nothing but stress and a miserable experience.

    My delivery passed the 21 day mark weeks ago – then a truck broke an axle – and then I was told 5-7 days from last Saturday – but now it’s 2-4 days from last Thursday. When does this end and my items are delivered? The associates here are not caring at all that this is CONSTANTLY delayed and that I am living on an air mattress with plastic silverware and without my needed day-to-day activities – they are more focused on the fact that I need to have cash or a postal money order.

    I feel so helpless and cannot believe that a company would be heartless and so deceptive. I am now looking into hiring legal representation and bringing in the police force.

    I have cried multiple times when trying to contact someone to help me.

    There is no follow-up or accountability.

    I am cancelling plans waiting for the delivery truck to call – only to be told that this is delayed again. I am begging this company to please help me and deliver my items and let me get on with my life.

  7. Rated 1 out of 5


    Was supposed to have my items delivered April 29th
    …. Yet to be delivered and as of this writing it is June 13th…. Still waiting in an empty apartment

  8. Rated 1 out of 5

    Albert Lee

    Despite what they tell you, International Van Lines does not own their own fleet and drivers. They’ll basically contract the pick up and drop off out to whoever so you have no idea what to expect. Also they’ll be great until they pick up your stuff, and then you won’t hear a word from them. I received my items way after the timeframe they agreed upon initially and my boxes were a wreck when I received it with numerous items broken. The delivery driver also demanded more money than was agreed upon. Do not recommend, go with the bigger names (North American Van Lines, United, etc.)

  9. Rated 1 out of 5

    K Duncan

    WORST EVER!! It took over 5 months to deliver goods from Washington DC to Switzerland. Their European partner, World Freight Relocations, informed me the night before delivery that they could not deliver using their truck. As a result, they required EUR 1,500 additional in order to make delivery. What a shake down! DO NOT USE these companies. This is the worst service I have EVER received.

  10. Rated 4 out of 5


    Worked with IVL a couple of times in the past. They are a great team who take care of your belongings with care. I would highly recommend their services.

  11. Rated 5 out of 5


    They were good. Took care of our belongings and ensure that the move was completed without delay…Thumbs up to service.

  12. Rated 4 out of 5


    I’ve used them to move the past two years and they were great! Timely, polite, very helpful, and careful with my items. I’d recommend them to anyone!

  13. Rated 5 out of 5


    Excellent service! Have used them four times for large moves with plenty of antiques and breakables and NOTHING BROKE! Really nice people, prices were reasonable, scheduling was really easy and no hidden costs.

  14. Rated 5 out of 5


    This company was amazing. The price was right, the service was impeccable. I had to change the date, get boxes delivered at the last minute, and there was never a problem. The office staff was always extremely courteous, the guys that actually moved me were incredible. They maximized their time, helped me get the last minute things done, all while being incredibly nice.

  15. Rated 3 out of 5


    A seamless experience from start to finish, and we ended up coming in under our quote!! Will absolutely use them again.

  16. Rated 3 out of 5


    Just the best. A little pricey, but if you can afford it is worth the money.

  17. Rated 5 out of 5


    Very professional crew and excellent service. Most of the crew members has handy man skills which are required to move heavy things through narrow entrance. Crew disassembled refrigerator and assembled it back with ease. Would definitely recommend them for anyone.

  18. Rated 3 out of 5


    Very good company. Highly recommend. They came promptly as scheduled. 4 guys worked very hard and efficiently. The price is great, cheapest one of the four companies I called in the area. Will use them again if the need comes up.

  19. Rated 5 out of 5


    Just finished moving and it was the best moving experience I’ve had so far. The team really knows what they are doing!!! They were able to move all of my items from the Bronx to Manhttan, in less than two hours! My furniture was intact, all my boxes and other items were handled with extreme care. They have this moving stuff down to a science! Absolutely recommend them.

  20. Rated 4 out of 5


    They were great. They were prompt, keep me informed throughout the move, and very friendly. Their prices were very fair and very reasonable. Other companies would have charged me more. Would definitely use them again.

  21. Rated 4 out of 5


    I’ve ever had. His employees are friendly, polite, and respectful of your belongings. The crew was on time and willing to put in extra work to ensure the move went well.

  22. Rated 5 out of 5


    They did an excellent job and I felt very safe and comfortable having him in my home. Thank you!

  23. Rated 4 out of 5


    We’ve used this team for two moves – they’ve been great. They’re very hard working, honest and are focused on executing the move in a timely and measured way. They’re very professional, wont leave until the job is done correctly, and are focused on making sure that the client is happy. A true pleasure.

  24. Rated 4 out of 5


    This company was awesome. Showed up on time, were very efficient and stress free. They were also very careful with everything and asked me about things they weren’t sure of. Great rates too, almost half the price of a ‘corporate’ mover. Would definitely use them again.

  25. Rated 4 out of 5


    Amazing movers! This was my second time using this company and I am just as pleased with them this time around. I was moving from Murray Hill to Downtown Brooklyn, and they still kept the move to under 3 hours! Nothing was broken or damaged, no hidden fees. Really great rates. Thanks again!!

  26. Rated 4 out of 5


    Fantastic guys.they were great. They were efficient, nice, careful and considerate. They moved all the furniture and boxes in the respective rooms that my husband asked them. And they stayed cheerful throughout. Definitely will recommend

  27. Rated 4 out of 5


    This company is amazing. ..I moved from nj to az….from the,time I had a rep come to give me a quote til the time my move was completed this company was a class act,very professional and personal. I recommended them to my girlfriend and they were just as pleased . Thank you for making my move so stress free.

  28. Rated 4 out of 5


    Excellent movers. Careful work, prompt delivery, excellent packing. Highly recommend.

  29. Rated 4 out of 5


    Super professional, on time, affordable, careful, fast, friendly, and accomodating. Couldn’t say enough good things, made my move and life so much easier.

  30. Rated 4 out of 5


    Highly recommend this moving company.They helped me and my mother with today’s move. The team worked extremely efficiently and was very helpful and friendly. Will definitely call them again.

  31. Rated 5 out of 5


    Great moving experience! The owner is very friendly and professional. Reasonable price and great service! I will definitely recommend this mover to my family and friends.

  32. Rated 5 out of 5


    hese guys were great. they were on time, really accommodating and supportive. charge was fair also.

  33. Rated 5 out of 5


    This was my first time working with a moving company. The experience was great! The job was done efficiently and respectfully. I was really happy with my decision. All the crew is amazing!.

  34. Rated 5 out of 5


    The movers showed up early!!! They loaded efficiently. They unloaded quickly, reassembled, and positioned the furniture at the exact spots

  35. Rated 5 out of 5


    They were extremely professional, very courteous and very reasonable too. There were no hidden costs and these guys were so patient and calm throughout the entire job that they made moving by myself for me extremely easy with zero stress. Highly recommend!

  36. Rated 5 out of 5


    Second time moving with these guys. They show up on time, work hard, make sure your items are safe, and done. Funny, cool guys as well. Highly Recommended

  37. Rated 5 out of 5


    I just recently moved from queens to long island, and in my house is like clutter. With the help of these guys they were able to help me smoothly transfer my valuables furniture without dropping or loosing a single thing. They were punctual, efficient and really friendly, whatever extra help i needed with they were there. I would definitely recommend this to everyone whos having a hard time moving

  38. Rated 5 out of 5


    They did a fast and careful job!!! I had lots of boxes and antique furniture I was nervous to move, but they did a fantastic job. Would definitely use gen again!!!

  39. Rated 5 out of 5


    The best moving experience we had! Team was extremely efficient, careful and organized. No extra or hidden charges, everything was fair and simple. We had more boxes than originally quoted for, but they were nice to help out with those and even additional small items we didn’t pack without any issues. Great work all around and definitely recommend for anyone looking to have an easy and stress-free move.

  40. Rated 4 out of 5


    Justin and his team were extremely professional and efficient. Three of them showed up and instantly began wrapping my furniture in padded blankets, putting small items into wardrobe boxes, etc. Before I knew it the apartment was empty and I was in an Uber to my new place. They brought everything in with minimal moving casualties (let’s face it, there is always going to be a scratch or a broken item in any move). As I paid/tipped them, I honestly wished I had taken more cash out for the tips. Not to mention, it was pouring rain that day. I would highly recommend using IVL for your next move!

  41. Rated 5 out of 5


    Finally a moving company that knows what they are doing and do it fast. I moved twice with different companies and these guys are who I wish I would have used before. No issues. Came by and provided an accurate estimate. No tricks or gimmicks. Arrived on time, said Hello and got to work. I watched them like a hawk initially but then let them do their job. Nothing was damaged, they looked clean, and everything was assembled at the destination. Great job.

  42. Rated 5 out of 5


    I read a lot of reviews about many moving companies before I chose this company. I’m glad I chose them, they provided a good service, and I would use them again.

  43. Rated 5 out of 5


    We had a situation where we needed to get a 2 bedroom apartment’s worth of stuff out in a day. We were worried, but Eric, Matt and Igor got all of it done professionally in just 3 hours, including taking it to 2 different drop off locations. Absolutely would recommend this company to anyone who needs a move of any scale.

  44. Rated 1 out of 5


    My husband and I moved cross-country six times during our careers; there were more missteps in this International Van Lines move than all of the others combined. People were generally friendly; however, communication throughout was poor, and planning and execution were unacceptable. The short story is that the estimated space required to move a four bedroom house with full basement was sorely off causing a second partial load to be transported. The initial “guaranteed” estimate was over $10,000, but another $1600 was added on at the end of moving (out) day due to the necessity of a second truck. We were told there were no additional items, just that the items took more space than anticipated. A third delivery was required after I notified the company’s president that a number of items were still missing. Some of those items never showed up and International has chosen to do nothing further. Some minor damage can’t be avoided; but there were numerous pieces seriously damaged due to improper packing or due to loss of parts. Framed wall art was stacked four or five together and wrapped as bundles causing glass to be broken and art to be slashed by the glass. All three floor lamps were broken, the washing machine was scraped and dented, leather sofas were scratched in multiple locations. Knobs were removed from the gas grill, legs removed from the picnic table, mattress detached from the frame of a bed made to lift the head section – all with the pieces required to re-attach, lost (and items left to be figured out by us). We had been assured that the same people who packed and loaded us would also be the ones to unload our belongings. That was definitely not the case and, as a result, there was no accountability for anything that happened.
    If you’re interested in more detail or examples of why I could never recommend this company, read on. The “guaranteed estimate” was to hold firm unless there were pieces of substance not included in the estimate. As I said above, the team lead who packed us and loaded us (until he ran out of room) said there were no additional items. We were charged more money nonetheless and there was nothing we could do about it. They wouldn’t load the remaining household goods without agreement to pay and they wouldn’t unload anything at the new destination until it was paid. When I ultimately lodged a complaint with the company’s president, he said he would look into why we were charged and into possible reimbursement, but I never heard anything again about it.
    Prior to the International Van Lines team showing up, I packed my costume jewelry. I used a shoebox-sized box, layered necklaces between tissue paper and topped them with small zip lock bags of earrings. The box was wrapped with duct tape and placed in a dresser drawer amongst clothes. The dresser was delivered with clothes still in the drawers; however the box was never seen again. The necklaces were found tangled in a box of workshop tools (packed two stories below). The earrings were not found anywhere.
    On a much larger scale, we had five wheels/tires and the original rear axle for a classic car. When they did not arrive with the second truck, I started making calls. After some persistence and contacting several people, I got confirmation that they were still in a warehouse in Pennsylvania. After contacting the company’s president (I didn’t know where else to go to get answers), I got commitment that they would be delivered as soon as possible. When the third truck came, it arrived with four wheels and tires. The fifth wheel and the axel were not part of the delivery. Again, I have been unable to get further information on these items and, ten weeks after our move, presume, that we will not.
    Lastly, each of our (three) deliveries were partial deliveries, meaning that someone else’s belongings shared space on the same trucks. In the first delivery, only a couple of things that weren’t ours ended up in our house. (They were returned to the truck before it left; but had we not noticed them in the confusion of the day, they would likely have never made it to the rightful owners.) In the second delivery, tags for both families were of the same color. The movers opened boxes and asked if it was our stuff. In other words, we had the option of picking and choosing.
    Clearly none of this is what we expect when we entrust a company to move our belongings. It’s certainly not what we pay for. They had three delivery chances to make us whole – all were disappointing for various reasons. The president, who was responsive in calling me when he initially received my letter, had opportunity to improve upon the poor experience and he disappointed as well. I couldn’t possibly recommend this company to anyone wanting a professional move.

  45. Rated 1 out of 5


    I am going to limit the length of this review as I fear going into the details of the hassles I’ve had over the weeks will make people not read my review as the length of complaints is overwhelming, but trust me there are many.

    Their sales team is friendly and professional, they will do everything right to get your business from there it’s all downhill. Your “binding” estimate is worthless as they change it the second you have a single change in your shipment. Are you confident in your ability to estimate your move down to the very last box? You better be because they rely on you to provide an estimate of the shipping load. They also measure in cubic feet which no other mover I can find does. The driver taped off an area of his truck and said that’s what I paid for, you just have to take their word for it. No weight tickets or anything resembling official weights and measures will be used. Surprise, surprise, my estimate went up nearly a $1000 on moving day. They then require your pickup and drop off payment in cash so you have little recourse when they fail to perform.

    They sent what look like convicted felons to pick up and drop off my shipment, they have no problem dropping expletives and racial slurs around your family, and told me which labor I could and could not tip (i.e. everyone but the black man, coincidence?). They then went well over the verbal estimate of the delivery date they said they would hit, and NOBODY returns calls or emails once they have your shipment. When you do get a hold of someone they can’t give you any information where your stuff is or when it will be there.

    They finally delivered my stuff late and demanded full payment before unloading the truck, for what I would discover later was an incomplete shipment. The delivery driver rushed all of the items into the house and didn’t complete an inventory as they were doing so, then aggressively pressured me to sign the inventory list stating that I had all my items. I told him that I couldn’t attest to that and he became more insistent, saying “it’s all here” repeatedly in broken English. I insisted on verifying each inventory item, and noticed items missing. At this point, his memory suddenly became clearer and said he “forgot” that he couldn’t take some of my stuff. He was unable to state where it was or when I would receive it. He refused to refund any of the money I gave him due to not delivering the full shipment despite my repeatedly asking him. This was despite the claim that “Your mover can only collect the charges on the percentage of the shipment that was successfully delivered” in the rights and responsibilities packet they provided.

    The team delivered many battered and torn boxes and turned them upside down for unknown reasons. Boxes marked as fragile were battered and had other boxes stacked on top of them. Items were taped off using yellow tape that leave permanent bright yellow residue behind on the item. The delivery driver left all their trash at my property, they hid it in my garage and stuffed my recycle bin to the brim with unrecyclable garbage.
    Once all is said and done I tried to work with customer service to rectify everything. Despite clear language “If your move exceeds 21 days you’re entitled to compensation by IVL” in the Binding Estimate language, my written request for compensation went without response until I finally forced the conversation, at which time the customer service specialist refused to offer anything because it was now “a negotiation and I don’t want to show my hand.” Absurd.

  46. Rated 5 out of 5


    Worked with Sandra last week to move my 2 bedroom apartment from Springfiled to Rockford IL.

    PROS: Estimate was precise, Pricing was fair, Were on Time and there were no damages
    CONS: Got too many folllow up calls before confirming my move

    VERDICT: I would use them again.

  47. Rated 5 out of 5


    Last week I had setup things with IVL to move my mother from Jacksonville FL to my new home in Charlotte NC. Justin was our point of contact and he was very efficient in coordinating the entire move from start to finish. I know that we were given a fair price since I did negotiate with a few other movers before finalizing things. Just wanted to take some time out to share my experience here and will surely be using their services in future. Thank you for not disappointing us and you truly deserve five stars.

  48. Rated 5 out of 5


    “It’s been 2 years since our last move and this is the first time I wanted to share my moving experience with people.
    Our whole move planning started way back in July and we had contacted 8-9 movers in the bay area who moved long distance. Since we were moving across state, I was very particular on the pricing and also the reputation of the company we were going to deal with. I also knew that this time the move was not going to be easy for us as we were moving from a large 3 bedroom house to a mid sized 2 bedroom apartment in Tampa. We had narrowed down to 3 movers who we were satisfied with, but stayed away from making any commitment until a month before our move date.
    The only reason we booked with International Van Lines is because of the sales agent who was so patient with us all long. In fact he was the one who called us the least in the name of follow up calls! The booking process was pretty simple, they had sent an estimator for an onsite visual in July who gave us a off season price as we were moving only after Christmas. During this time, we had given away a few unwanted items just to downsize and since they already had the inventory, we only had to email the list of items to be removed for a re estimate.
    Coming to the moving day, the truck arrived at around 11 in the morning and was ready to go by 2. We were expecting the loading to be completed only be evening but these guys were pretty quick and worked like machines. Packing was professional and I found all four of the movers to be well mannered and friendly.
    Delivery was done last week, as per schedule and we didn’t find anything missing or damaged. It has been our best moving experience till date and I will definitely be calling them again for my future moves.”
    – Romy

  49. Rated 5 out of 5

    Cindy E

    I had moved once before and the movers I hired were just bad! This time I had to look through a million online reviews and websites to pick the right movers. The solution was named International van lines. Their movers were nothing like the ones I got before. They came in on time, packed up everything very quickly and left. I received the delivery just two days later and all my belongings were safely transported by them. I was waiting for a monumental bill but I was handed a bill that was nothing short of cheap. There’s no doubt in my mind that these guys are worth hiring every time I need to move.

  50. Rated 5 out of 5


    Just wrapped up a very comfortable move – Thanks to IVL & team. Was a pleasure working with these guys. I’ve moved about 6 times in the past 5 years and these guys have been the best in both pricing and professionalism. If I need to move again I will certainly be calling them. Period!

  51. Rated 5 out of 5

    Jessica Brown

    My husband and I decided to move back to our hometown of Charleston, SC after retirement. We had lived in Fort Lauderdale, FL for 18 years and we were so sad to leave. International van lines made our move seem like a fun thing to do. The movers were so friendly. They arrived right on time and packed everything very quickly. We had no issues while they packed and loaded all our valuables. We had sold our car. So we asked if they could give us a lift to Charleston. They happily obliged. I have rarely seen such friendly and helpful men before. The company was adequately priced as well.

  52. Rated 5 out of 5

    ali khan

    We moved a lot and you guys are the best movers we ever had. You guys just did it would take other moving companies twice as long to do. If you need a testimonial please quote me on this.

  53. Rated 5 out of 5

    Andrew Jackson

    I have seen movers deliberately working slowly to increase their work hours. There is really nothing I could do about it. But the movers from International van lines were really swift. They are usually booked throughout the day and they can’t afford to be delay anything. This is the reason why you should hire International van lines. They give you the fastest move which essentially means that you save a lot of money. My belongings were very carefully loaded and delivered on time in great condition. The price was more than fair and I had to pay no extras.

  54. Rated 5 out of 5

    Alejandro L

    Based on my sister’s recommendation, I reserved my move with this company back in November. The guy who they sent for the on site estimate, (I think his name was Jordan) quoted $5500 for our 4 bedroom/3.5 bath house which also included 1 garage. Being a single family home, we didn’t have too many items and hence we did the packing by ourselves. On the moving day the pick up went smoothly though it took a little longer than I expected. I had asked for the weight ticket which they sent promtly. They gave me a 15 day delivery window and was also told that there might be some delay due to the holidays in between. This prior information helped me prepare my travel plans better, especially with 2 kids it wouldn’t have been easy to get holed up in an empty house. Thanks to Kelly from the warehouse who was in constant touch with me before and after pick up. She worked really hard to get our stuff to us before new year. Delivery was professional and I only had to pay the remaining balance as per contact. No EXTRA charges. This is a good moving company which values customer satisfaction and feedback. So here are my 5 stars to everyone at International Van Lines Inc.

  55. Rated 5 out of 5

    James Hopes

    I hired International van lines for my last move. They changed my perception about what moving companies can do. The movers arrived 1 hour early and packed up all my belongings in no time. Everything was so professionally taken care of by these very capable men. They delivered all my valuables on time in excellent condition. They charged me very reasonably as well. I am never hiring any other moving company.

  56. Rated 4 out of 5


    We recently used International Van lines for our local move here in FL. Had setup things with them last week. Jordan was our moving coordinator. We were quoted for a 3 hour minimum with the packing was already done by us. Though the loading took a little longer than expected, the delivery was quick and clean. I would recommend them since we did not have any major issues with our move.

    They were good.

  57. Rated 5 out of 5

    Anna Dastur

    A move across the country was never supposed to be easy. But, with some kind of divine intervention, the movers from International van lines made it happen without a single issue. They handled the move with efficiency, capability and organization. The movers were completely in-sync with each other and it only enhanced their efficiency. They carried huge pieces of my furniture quite effortlessly. The company has a new fleet of vans. So that was definitely a plus point. They delivered everything 7 days later and each item was completely unharmed. I just couldn’t believe it!

  58. Rated 5 out of 5


    Our items were picked up in July and kept in storage for 4 months. They were delivered last weekend since we had asked for delivery just before Christmas. Did not experience any issue at both ends. Very impressed with the way they organized the entire transit. If I could rate more than 5 stars – I would. Worth every dollar spent.

  59. Rated 5 out of 5


    I recently helped my sister move to Orlando from Charlotte. IVL has corporate tie up with my office and normally take care of the moves of all the employees. Hence I booked my sister’s move with them with the corporate discount. My sister had no complaints I was told that they did a pretty neat job. They also completed the move within a week’s time. This is a company with friendly staff and decent pricing. Highly recommended

  60. Rated 5 out of 5

    Gladwin T

    International Van Lines moved us from FL to IL a few of days ago. With all the unpacking done, I thought this might be the right time to share my experience while the memories are still fresh. Actually our move planning started back in September and we had 4 -5 movers in Jacksonville area to come over and take a visual estimate. We were quoted for 9300lbs, non binding. Most of them gave us a good deal since we were moving in the off season. We decided to hire IVL because they not only gave a good deal but also a couple of solid references of their customers who vouched for their trust and security. Coming to the move, everything went on as per schedule, pick up was on time, packing was done professionally, no breakages during transit, delivery within the window and above all no over charges. I could not have asked for a better move. Would rate this as our best in 5 years. Thanks a ton guys!

  61. Rated 5 out of 5


    Moved Interstate from Texas to Florida a few days ago. It was a great experience working with IVL & team. Last month we were negotiating with at-least 9 different movers. Dennis seemed really nice and confident and the pricing was also competitive. Happy to have made the right choice in getting them to move us. Definitely plan to use them again around next year

  62. Rated 5 out of 5


    We needed a good moving company to move us from Santa Clara CA to Charlotte NC. IVL just provided that. We were given a good deal on the pricing and the whole move was completed in 15 days. There weren’t any delays both at pick up and delivery. The guys who came were friendly and helpful all through. Will certainly be hiring in future. Thank you

  63. Rated 5 out of 5


    Andy, Eddie and Ben did a fantastic job in moving us yesterday. They were on time and completed the whole move within 5 hours. They took the shortest route and were done with the unloading in an jiffy. Every single item was intact after unpacking and we are happy to have hired IVL this time. Will surely recommend to friends and family.

  64. Rated 5 out of 5

    Marty G

    IVL moved us from NY to FL last week. We were referred to them by my cousin Andy who had used their services in the past. These guys have a well organized team and took care of our move in the best possible way. No delays, zero damage and reasonable pricing was all that we were expecting and we just got that. Will certainly be using their services again in future. Thank you.

  65. Rated 5 out of 5


    Our move from Miami, FL to Lancaster, OH could have been a difficult one given how much stuff we had. Some of our furniture was old and very heavy. I warned International van lines about the heavy furniture but they seemed quite unshaken. I understood the reason when the movers arrived. They were such strong men. They carried my furniture as if they were carrying feathers. I reckon these men had years of experience under their belts. I tipped them very generously once they delivered everything. You should have seen the smiles on their faces. I have become a complete fan of these guys.

  66. Rated 5 out of 5


    They were amazing and very friendly. They were very patient with me during my move. Over all it was a great experience with them, and i will definitely suggest them to anyone who is looking for an affordable cost with great customer service

  67. Rated 5 out of 5

    Casey P

    The crew from International van lines was quick, accurate, punctual, committed, skilled, friendly and very polite. The way they managed my move was just awesome. They boxed everything in no time and then loaded perfectly in the truck, kept on contacting with me during the drive to the new location and stored everything exactly according the requirements. It was a flawless performance and affordable too

  68. Rated 5 out of 5


    Just wrapped up our move to Jacksonville from our 2 year stay in Austin. Thought it would be better to share my experience here while things are still fresh in mind. Our planning actually started 3 months back and we had been looking out for the right folks to get it done. Our 3 bedroom house had quite a lot of furniture because my dad had left behind his carpentry stuff. Though we sold a few I decided to retain most of it for memories sake. Renting a truck and driving it all the way was out of the question so we started our search on the internet and contacted a few moving companies who moved across state. We received estimates from 7-8 movers who gave various price quotes, some were ridiculously over priced and some were reasonable. IVL was among the few who gave us a reasonable quote. Next was the move dates – we had to move in to our new home before thanksgiving. Though most of the movers said they would be able to make it anywhere between 10th and 16th November, we decided to go with IVL since they had an office in Florida and the manger said that they could pick up our items and take it straight to their storage and deliver it within 2 days of our intimation. And that too without any additional charge. This was all we wanted and our move took place just as we has expected. Working with IVL has been an amazing experience and not once did we have any sort of confusion right from the day we signed our contract until delivery. A big thanks to the Dana, Eddie, Ben, Justin and Angela….you folks did a wonderful job.

  69. Rated 5 out of 5


    Our furniture was delivered today. We were expecting it last week but then the holidays came in between. However we are happy to have hired IVL this year since this has been a pretty neat move. Nothing has been broken or damaged…we got them all just as we had packed. They also stuck to the quoted price. Overall a professional service and will recommend.

  70. Rated 5 out of 5


    Ever since our move was confirmed, we were in touch with 3 moving companies in Jacksonville. It was only last week that we decided to go ahead with IVL since I found them to be very responsive and patient all through out. They were the least pushy when compared to the other movers we were negotiating with. Coming to the moving day..we had asked the truck to come at 11 am and they made it around 11.30 am. They sent 3 guys along with the packing boxes we required. The packing took about 2 hours and by 3pm all our furniture was loaded and ready to move out. We had our items delivered yesterday just as we had asked. Apart from the tips to the movers we did not pay anything extra from the initial estimate. Overall it has been a good experience working with this company and I would recommend them to friends and family.

  71. Rated 5 out of 5


    Had booked with them a week ago. Very impressed with the way our move was taken care of. They were on time and started packing immediately. In fact the whole move was completed a little earlier than expected..Pricing was decent and there was zero damage. Overall a very neat and clean job done. I will be using your services again in future.

  72. Rated 5 out of 5

    Todd Gravelle

    International Van Lines were amazing they were great with our stuff very kind very quick I would totally recommend them thanks for everything IVL you guys were great!

  73. Rated 5 out of 5

    Nick H

    We had a good experience with International Van Lines. The pre move arrangements were simple and hassle free. The estimate given by Justin was exact and we had no issues with pick up or delivery either. I think we also got a good deal on the pricing since I did shop with a few other movers in our area. Glad that I went ahead with these guys and will certainly use their services again in future.

  74. Rated 5 out of 5


    My mom and I just moved to Charlotte from Jacksonville. We’ve moved many times in past but this year has been the best so far. In fact our last 2 moves were horrible. We had so many broken furniture and never to be found boxes. This time we were a little worried since we didn’t want to go through the same experience as before. Thanks to my friend Lynn for recommending IVL to me. They delivered everything without any damage..even the boxes were in perfect condition without any crushed edges…just like it was when we packed. I hired them based on my friend’s recommendation and have no regrets. I too would recommend their services to anyone looking for a reliable moving company in FL.”

  75. Rated 5 out of 5

    Jana C

    Needed to move our 1 bedroom apartment from Naples to Fort Myers. Started shopping on the internet a week back and had narrowed down to 3 movers who gave the cheapest price. IVL was the easiest one to communicate with and hence my husband and I decided to go through them. Everything was handled pretty well by their team and we have nothing to complain. Wouldn’t be fair if I don’t let everyone know that this is reliable and trustworthy company.

  76. Rated 5 out of 5

    Amit Singh

    Has been a pleasure to work with IVL & co. I recently hired them to move us from Brooklyn NY to Florence SC. I found them to be very efficient and honest. We had no issues all through the move and I found the price also to be fair. I know this because I was also talking with a couple of other movers last month. This is a company I will suggest to people who are looking for a trustworthy moving company.

  77. Rated 5 out of 5

    Mike K

    I am sure we all heard of the man of steel. International van lines introduced me to the movers of steel. Not only these men looked the part, they carried heavy furniture so casually. It’s like there was nothing they couldn’t do! I saw boxes flying out of my apartment. I saw furniture being lifted and disappearing in a matter of minutes. They tackled my 4th floor walk up like it was no big deal. I am so impressed with these guys and it’s truly an understatement. The delivery was perfect too. They unpacked for me, helped me put my things back together. If for nothing else, just to see these movers in their genre is a good enough reason to hire them.

  78. Rated 5 out of 5

    Chad L

    IVL and team did a wonderful with our move last weekend. There was a delay in the truck arrival but we were informed of the same …so no complaints. The guys were very professional in the way they went about our move and made sure that everything was packed properly. The price was fair and delivery was done on time. Thanks Guys!

  79. Rated 5 out of 5

    Robert Robinson

    I have used two separate moving companies before and I can say I used to think there was a certain standard. And International Van Lines exceeded it by far! I have come to expect that certain items or even entire boxes would be misplaced or lost during a move. But not a single thing is gone! That’s absolutely unheard of. The speed at which they packed the truck and drove across multiple states alone I assumed would damage something minor but the movers were so good at packing they had everything delicate packed away neatly and efficiently. They moved quickly but they were still incredibly careful with my stuff. I am just so very impressed with the way they carried themselves and how fast they finished without sacrificing the integrity of my belongings

  80. Rated 5 out of 5

    Ian Russel

    This is my first move and I was looking for a good moving company to move us to Jacksonville from our home of 25 years in Charlotte NC. We submitted a request online and IVL were the first ones to return my call. We negotiated and they gave a very reasonable price so I booked with them for a weekend pickup.
    Justin and his team did the most awesome job since we had absolutely zero issues with the move. They seemed very knowledgeable and made sure everything went as per schedule.
    You can hire these guys if you have a move coming up in the near future..would rate them the best.

  81. Rated 5 out of 5


    We spent a bit of time hunting through the reviews and eventually stumbled upon International van lines. They were excellent movers. They were incredibly fast and very friendly. They showed up right on time and moved much faster than any previous moving company that we have used in the past. A slight mistake was made during the move, but they quickly took full responsibility for it and gave us a discount. Things happen accidentally a lot but taking responsibility is easier said than done. They are professional!

  82. Rated 5 out of 5

    Kiran Shaw

    I had a tension free move. We picked International van lines out of so many movers in the city. It was an absolute satisfaction working with them from the very beginning to end. They knew what they were doing. When they delivered my belongings, they helped me suggesting idea for interior decoration. Even they installed my bed rooms air condition at free of cost. I am thankful to International van lines.

  83. Rated 5 out of 5


    My experience with IVL could not have been better. I had a ton to move and they made the process as stress-free as possible for me, at a very reasonable price. I highly recommend using them for your next move.

  84. Rated 5 out of 5


    Very good service. The system of arrangements made during booking time were hassle free. They reached on time for pick up and within 2 hours the whole house was loaded onto the truck. We had a straight delivery and they also assembled all our furniture at our new apartment. Our movers were Eric, Mike & Bryan and they were very friendly and did everything carefully without any damages. The pricing was fair and this is a company that I will recommend to all readers.

  85. Rated 5 out of 5

    Karen Mian

    We just relocated to our new apartment using the services of IVL. Our movers were MIke, AJ & Allen and they did a terrific job in moving our 1 bedroom from the second level to the first and also completing the whole move in 4 hours. We had done the packing by ourselves so they only had to pack the large furniture with blankets & shrink wraps for protection. I think it kind of saved a lot of time with us keeping the packed boxes ready. Our moving coordinator had done a good job with the estimate since there were no additional charges during the move. Overall we are happy with the service quality and will certainly call upon them for our future moves.

  86. Rated 5 out of 5

    Anna H

    Working with International van lines was lots of fun. The foreman and his two helpers made sure that the experience we had was pleasant and stress free. It was great! You guys are the best and you always kept smiling. Pickup and delivery was fast, careful and inexpensive. We would definitely tell anyone we know to use your service.

  87. Rated 5 out of 5

    Susan Walden

    The workers at IVL were very helpful, careful and timely with helping our family move into a bigger home. We had a big job of two trucks and 6 movers to help us stay on time and budget. In fact we came in under budget which made the process even better! I am a firm believer in recognizing/recommending great work and these individuals deserve it! Thank you IVL.

  88. Rated 5 out of 5


    Good service and excellent customer service. Justin was exceptional in giving us the best deal. Highly recommended.

  89. Rated 5 out of 5


    IVL was recommended to us by my sister in Jacksonville. Last week we had them move our 3 bedroom apartment to Baltimore. We had no issues with the move. Thanks to Jack & team.

  90. Rated 5 out of 5

    Marco Criswell

    These guys were awesome. It was a local move for a one bedroom apartment . The movers arrived on time, worked quickly, and took extreme care of my belongings. There was an issue with my apartment elevator, however, they were able to work around this without losing too much time.

  91. Rated 5 out of 5


    The guys shrink wrapped some items where it was necessary. They brought blanket to secure fragile pieces. They took extreme care while riding. We got that proof when they came with the consignment on their mentioned time. I was pretty happy to see my possessions in almost perfect condition. I am decided from now on not to hire any other mover except International van lines. They are the best.

  92. Rated 5 out of 5

    Jacqueline Kato

    These guys were great when I called them in the office were very nice and helpful and they let me know a couple of days before the day of the move to make sure that I was still able to move that day and my movers were great, they padded and wrapped all of my possessions and placed all of my furniture where I had asked.

  93. Rated 5 out of 5


    My experience with International Van Lines was really great. When I called them I was impressed by their approach to clients. They explained every necessity for the relocation. They offered me a price which was very compatible with my budget. On the big day of relocation they arrived on time. Very proficiently dealt with my belongings and made sure of their safe transportation. That completely removed my fear about movers. They were also very punctual about their timing. Thanks guys for the great support.

  94. Eric

    Thank you IVL for moving our 3 bedroom house within our timeline and budget. Here is my review for your readers… We were moving from San Diego to Jacksonville this year and our move with this company was booked in the month of April and scheduled for July 1st week. We had lots of furniture to pack and load and I was worried about the truck being loaded in time. But the driver and team were at our home at 8.00 am itself. I’ve moved long distance before and have to admit that these guys were super fast. We had moved the same furniture last year and the truck loading took almost a day wherein these guys finished in like 4 hours straight. Delivery in Florida happened day before yesterday and we only had to pay for the excess 600 pounds. Working with this company has been very easy from the beginning. Their system of functioning is crystal clear and we are glad to have hired a professional moving company this year. – Eric Customer ID M3969348”

  95. Juan Winslow

    Alright….Let me start from the very first phone call with them. We gave our inventory over the phone itself and the sales team sent us a detailed proposal with the contract and charges. The truck arrived right on time on the morning of our move and we were notified about the same the previous evening. I found the 3 guys to be very experienced. They never let us touch any of furniture and also repacked some of the boxes. The manager Jason called me personally during loading to check if everything was going on well. All these deserve 4 stars. For some reason the delivery was delayed by a day and hence I have to hold back one star. However there was no damage or over charges. In my opinion, this is a company who you can trust your belongings with and will surely recommend to family and friends.

  96. Rated 5 out of 5


    We used International Van Lines because they were recommended by a friend. Their office was great to work with in setting up the move. The three men who handled our move were the best. Timely, courteous, humorous, and they really hustled. I don’t think anyone every really looks forward to the actual move, but, International Van Lines was a real positive for us. Those guys kept everything easy-going with no drama. Highly recommend, and if the need arises we will use again

  97. Gary Washburn

    What could have become a horrifying move was turned into a lovely experience by International Van Lines. We did not book with them in the first place. Though we did negotiate with them and a few other movers, we had hired someone who gave us a better price. Our move was scheduled for last Tuesday morning and guess what the truck never showed up even after a confirmation the day before . After many unanswered calls and voice mails I got a call from the driver saying that they would only be able to make it on Wednesday afternoon. Now here is the scenario – our items were all packed, the new tenant was about to move in, with 2 kids and an ailing mother, and we were in a situation where we could not stay back for another day. Such was our pathetic state and we frantically started calling all the other movers who we were in touch with. None of them except International Van Lines could arrange for a truck for that day. They were also kind enough to stick to the same pricing and our items were delivered to our new home in Chicago last evening. A very big thank you to your entire team.

  98. Steve Johnson

    They were amazing. Very efficient and friendly. They helped us move. They were the best and we will definitely use them on our move back.

  99. Rated 5 out of 5

    Susan Walden

    The workers at IVL were very helpful, careful and timely with helping our family move into a bigger home. We had a big job of two trucks and 6 movers to help us stay on time and budget. In fact we came in under budget which made the process even better! I am a firm believer in recognizing/recommending great work and these individuals deserve it! Thank you IVL.

  100. Rated 5 out of 5


    These guys are the best!! Everything went smoothly… Very gentle with all my stuff and very professional as well. 100% Recommended.

  101. Bailey

    Right from the time they called us with the quote, till the very last piece of our furniture was delivered at out home, Justin & his team were right on top of it. A truly professional experience in moving after so many years. Surely would recommend IVL – 100%.

  102. Michael Cainer

    I am going to take my time and review this company and share my moving experience. It all started a couple of months ago when we decided to leave Denver and move to Jacksonville. The move was being sponsored by my company so I wasn’t really concerned about the pricing and stuff. What I was looking for was a company who would stick to the committed dates since there were a lot of things which depended on the pick up and delivery. For instance, the new tenants were arriving the very next day I moved out and I only had a couple of days of home setting up time before I reported for duty in FL. So considering all this I had contacted 4 moving companies to be precise. It was a 4 bedroom house that I was moving and having moved so many times in the past, I knew exactly how to deal with movers. These days when you do a quick online research you can easily get to know the reputation of any organization. I did my background check and narrowed down to 2 companies. One was International Van Lines based in Florida and the other was an agent for a big nationwide carrier. The only reason I went ahead with the former is because of the comfort level I had with the Stephanie. This sales agent was extremely cooperative right from day one and I decided to go ahead with my instinct. Today I am writing this from my office in Jacksonville and wish to say that this has been one of the most memorable moving experiences so far and have no complaints but just appreciation. Cheers to IVL!”

  103. William

    IVL recently moved us from Florida to Kentucky. It did turn out to be a wonderful experience working with them. They are also relocating my sister’s home next week and i hope that they too the same experience. Thanks Guys!

  104. Manish Shrestha

    DO NOT TRUST ON POSITIVE REVIEW FOR THIS BUSINESS. This is one of the most DISHONEST and UNCARING company i have ever dealt with. I’m shocked that such business practice exists and is legal. After they charged me my money they basically did not answer my phone (no matter how many times i called) or reply to my email at all. Believe me, they are prompt and courteous until they get your money. Do not fall for the trick and the ratings they have. It is all a SCAM.
    I talked to Mike Jacobs about my move. He estimated $2025 for my move based on approx weight including the complete packing/unpacking service. Upon confirming multiple times, he said IVL had their own trucks that would come to pick up and the estimate was based on weight. However, they had contracted the move to Air1 Moving & Storage. The day of move, I have three movers from Air1 come to move and two of them does not speak english. They also said they did not care what IVL had contracted with me and would charge me by volume. So, they randomly predicted the volume of my move and said i was more that 100 cubic ft over than what was estimated. The movers did not look and work like professional movers at all. So they charged me $550 extra for the move. So they made me pay the remaining half of the total and said that i would have to pay $900 remaining when my stuff arrives. 5 days from when they picked up my stuff they still haven’t moved it from my warehouse. IVL would not answer my phone or reply to email. I had to call Air1Moving to get the status.
    Now the delivery itself was also contracted by Air1Moving to a different company called Moving Experts, Inc. So, 10 days afTer the move, they call me tells me my remaining total is $950 and is not $900. Either pay the $50 more or they would not deliver my stuff. I had to agree to their THUG request since i was already sleeping on floor. Now, the day of delivery this Moving Expert Truck driver picked up two non english speaking Mexicans from home depot or somewhere to deliver my stuff. They did not understand a word i said. The truck was packed very poorly with other people stuff over my stuff. They broke my bicycle, vacuum, crib, bed, lamps. So, they basically charged me for full packing service and sent two unknown Mexicans to deliver my stuff. The Mexicans were afraid that the truck driver (ninja moving) would not pay them and were making sure that he does not run away. While moving my crib, they dropped it and dented it badly as well. Fragile boxes were put upside down in truck as well as in my room. My TV was put flat on the truck with some other peoples stuff on top. I had to instruct the Mexicans who did not speak english on how to assemble my furniture. They almost broke my TV when trying to assemble. I let them go and assembled on my own. I had to stay outside with the truck driver to tell what stuff was mine and what was not. Oh man.. I’m boiling up even when i think about it now. They also did not assemble my crib back and lost all the screws for it. So, my child is right now sleeping with me on my bed. The truck driver again charged me $75 extra saying that it was a long carry when he had not even brought professional movers. The whole time, these contractors threatened me either pay more money or i would not get my stuff. I never got to speak with IVL because they would not respond to my email or return my calls. I still have not heard anything from them.
    Here is the order info:
    The person that i spoke to was : Mike Jacobs
    Pick up date: 01/20/2016
    Deliver Date: 01/31/2016
    Do not believe in the ratings they have or anything they say.

  105. Kelly Hunt

    My experience with International Van Lines was abortive. I called to get an estimate but the guy I spoke to was so surly and sounded so preoccupied, I was put off right away. When I told him his phone reception was terrible and asked if he could move to a better spot for better reception, he sounded irritated and didn’t bother to try make himself more understandable. Frankly, the guy sounded like some goober who barely knew what he was doing, and to put it mildly, my call was his lowest priority. Now, getting back in touch with and using IVL is the lowest thing on my own priority list. Later, his supposed boss called and, of course, his cellphone was distorted and barely understandable, too and sounded like someone with no idea about business manners. There’s no way all the IFL movers are this rude and incoherent, but I don’t intend to find out. I’ve made arrangements with another mover.

  106. Ashley

    Moving is usually a pain, but moving with International Van Lines was the WORST. A few things that happened that made this service completely deplorable:

    • Movers didn’t show up to pick up our goods until 8:00 pm, when we were told that we would be the first pick up of the day. This was after they moved our pick up day back a full day, causing us to miss 2 days of work unnecessarily.

    • Only 2 movers showed up when we were told there would be 3. They were at our one bedroom apartment for 8 hours until 3:00 am.

    • Our delivery date was changed 7 times, resulting in 7 missed days from work anticipating delivery as it was pushed further and further back.

    • We had paid for packing and unpacking of our goods. When our goods were finally dropped off, the movers refused to unpack our things, stating that they were “running late for a delivery in Utah”.

    • They charged an extra $3200 to our credit card while our items were in their possession, which we had to reach out to them to argue and finally remove after multiple telephone calls.

    • We are starting to compile a lengthy list of damaged items including numerous picture frames, a spin bike, our vacuum, and several pieces of furniture dented, scratched, and scuffed.

    • Several items that are flat out missing upon delivery include: a full size mattress, a 5 foot long full size dresser, the legs and side part of our couch, the base of a 50” flat screen tv.

    We are anxious to see how they resolve the claim. At this point we would not recommend their services to anyone.

  107. Collins

    I booked my move with International van lines because of my friend’s recommendation. I knew this is not the cheapest in business but I still hired them because I liked the way I was treated by them. The sales reps were very helpful and prompt in scheduling my move and working out the best possible deal. Their foreman and his team mates not only worked really hard, they also took care of my pets which was great. I was worried for my antique collection but everything was nicely wrapped and boxed and very carefully loaded on the truck. It was great to receive everything without any harm and before the scheduled time. And most importantly the final price stayed within my reach.

  108. Micheal Nelson

    The foreman and his assistants from International van lines worked quickly and efficiently. Taking care of furniture and delicate items, also ensuring carpets were protected before they start. After packing our stuffs and a final check that everything was secured, they returned to their premises. The next morning they turned up early and loaded the truck before midday. They worked tirelessly and systematically. All our furniture arrived in excellent condition and we found no breakages or scratch on anything. They did an excellent job and I already passed their info to my friends looking for a good professional mover.

  109. Franklin

    I was quite confident on International van lines this time. The reason behind it was quite simple. They moved my colleague’s goods 2 weeks ago. According to my colleague it was quite a flawless one. And he is a kind of person who never exaggerates things. International van lines didn’t let me down as well. I hired them to move from FL to DE. The team they sent reached early in the morning and initiated the relocation without any uncertainty. It continued till to the end of the final thing loading into their van. No pause in between. The driver and the van were pretty faster and reached just in time. I discovered all my stuffs protected. Don’t need any more things from a mover.

  110. Ray Erickson

    I was looking for a moving company which I can rely upon and International van lines was just the match. They met all the benchmark that needs to be a perfect mover. I took them for moving to MO from FL. They managed to deal with all my fragile stuffs very cautiously. During the journey nothing was broken or lost. They helped us to reassemble my furniture in my new house and to set them up. They showed that the ownership always gives an extra mileage. And that’s it. I got my best experience with the most reliable mover.

  111. Rickey Jensen

    My friend told me about International van lines when I was looking for a good mover. I called at their office, talked with the sales rep, and received an email with the quotation and roadmap. Everything looked very professional. So, I hired this company. They did not let me down. They performed really well. Movers showed up on time with all necessary packing materials managed to pack and load everything without a hitch. They also made the delivery on time and helped us unpacking and setting up the furniture at my new house. It was very smooth and worth every penny.

  112. Tim Sherman

    I am making a habit of moving because of the nature of my job but the problem is finding a good company to move with. I tried several companies but no one was able to deliver a decent moving service. However finally it was International van lines that was able to satisfy me. Their price was moderate and the services were up to the mark. These guys are punctual, professional, committed and seasoned campaigners. They have managed the fragile and delicate stuffs with ease and also dealt the piano like true pros. I do recommend this company for the service I got.

  113. Marcos Bates

    I am also a person from service industry. I know the basic criteria of good service. You have to be sincere, punctual and definitely have to solve the problem completely of a client. International van lines on that basis was more than perfect during my last move. While their rep was talking to me I was getting a good vibe. They offered me a pretty viable quotation. The helpers along with the foreman managed to make it perfect. They handled with mother care and the result is a flawless, damage free execution. On time everything and the new house was decorated by their expert hand again. Just perfect.

  114. Paul Robinson

    They moved us to Newark, NJ from Tampa, FL within 24 hours notice and somehow managed to deliver all our stuffs in one piece including the grand piano, pool table, glass and crystal ware and the delicate art works. It was nothing less than a surprise to receive everything without any damage. I never thought getting such quality service but they made it possible. I noticed them working as a unit and also kept a very cool head on the shoulders. These guys managed the odds with great efficiency and never let the pressure of the work telling on them. I am very happy with the price and service of International van lines.

  115. Osborne

    International van lines and its people were truly amazing. The crews were a great support for my relocation. They did everything this relocation demanded. I call them – the superhero of moving. They didn’t let anything get a scratch or a spot. I found everything double wrapped when I received. Good thing is – it was on time. So, whenever I saw them, they were on track. That was the best part. Cannot thank them enough.

  116. Daniel Moss

    I was in a rush for the peripherals of my job transfer completely forgetting the mover issue. The last minute run made me crazy for that. International van lines moved my stuffs once previously, but this time the scenario was different. I was surprised to see that they can cope with any situation. They took immediate action and the next day was the day for moving. The team of four members reached on the spot right on time and they started their finest work. I fell in love of their smooth service. They made it done by the time we were planning to have lunch. It was a long journey and at the end the final delivery. I received every item safe and uninjured, paid what was quoted and did not have to deal with unwanted surprises.

  117. Daniel Moss

    International van lines changed the perception all alone. I loved their quick response to everything. They did and immediate survey in my place and quoted me along with the inventory list. I grabbed it. The day they reached, they turned it to a festival like moving festival. Very cheerful people but way too serious about their work. They handled each of the goods with special care and targeted to finish it up before lunch. In my new place – they didn’t let me wait for the goods. They reached on time and set up all my stuff quite rapidly. I never saw any mover went even closer to this one. They are the Idol for other movers.

  118. Martin

    This was the second time I was relocating with International van lines and I think they evolved this time than the last one. This time International van lines has more experienced crews and more technically advanced. That reflected on their service. Better packing and better handling made sure nothing goes broken out of my old house or nothing injured enters into my new one. Much better, much improved. Now I can recommend them confidently.

  119. Dustin Lloyd

    International van lines utilized all its resources that it brought to my place. I loved their well groomed people and well researched logistics including wrapping materials and utensils. With the help of those I got the promptest possible service ever. It was not only prompt; they also managed to deliver everything fit and fine in my new place at Chicago IL. I was billed what I was quoted. That was something, right? Truly utilized International van lines and well execution I must admit.

  120. Hubert

    I used International van lines to move my flat from Miami, FL to Austin, TX. Their foreman and his brilliant crews were highly skilled and the move was very well-organized. They provided me a clear-cut quote after a perfect estimation and no hidden charges. The service was prompt and professional. Due to their effort, the whole move went smoothly without any incidence. Thanks to the foreman for organizing everything without any trouble. I was really impressed with the whole team. I would recommend International van lines to my friends and family.

  121. Anita Hardy

    These guys helped my husband and I move last Saturday, and they were pretty awesome. 3 guys showed up, introduced themselves and got right down to business. They did an amazing job. They even got our giant couch through the tight hallway to enter our apt, a feat that the cruddy movers we used when we moved in wouldn’t even attempt. I was really stressed about it, but they made it look easy! The unpacking portion was quick, and they even re-assembled our bed, something my husband greatly appreciated. Overall I really can’t say anything bad about these guys and I’d recommend International van lines in an instant to anyone!

  122. Franklin

    Have now used international van lines twice and they were pretty good both times! The first was for a joint move – my wife (GF at the time) and I were moving in together. They were so great at coordinating, the two moves one right after the other and were amazingly fast and efficient a little expensive than what we would have liked. The second was having them pack us back home. They also take apart/put together furniture like pros. They were great and diligent at getting things set up and made sure the job is done within the agreed time.

  123. Roland Campbell

    These guys from International van lines are the best in the business. They have moved us twice in the last 3 years and they have been wonderful both time. They took special care in packing our delicate items and always happy to assist where they can. They were punctual, very active and dedicated to their job. They doubled checked everything after packing to make sure nothing got damaged. I doubt no other company could provide such an excellent service in a very reasonable price. I would recommend them to any of my friend without reservation and they are really superb!

  124. Chris Morrison

    This moving company is awesome. The movers were professional, polite and chill. They treated my stuff (even though it was crappy) with care. Really classy guys! This is the first time I’ve used a moving company. In the past I would get a bunch of my friends to help out, finish around 7 PM exhausted, and feed them with food. This time I realized I’m getting too old for this sh**, my flabby body might not forgive me, and I should stop being a cheap-a**. I’m glad I went with International van lines.

  125. Hernandez

    International van lines was prompt, friendly, hard-working and fast movers. We had 3 guys show up at our 2BR apartment and they had the truck loaded within an hour or so. When we arrived at our new place they moved all our stuff up 4 flights of stairs with nothing but courtesy, respect for the other tenants and our furniture. The entire time I never had to question if they were taking longer than they needed to run up the bill. And even though they were very efficient and speedy movers we didn’t have any damaged items. They were professional and polite and just all around awesome. Next time we move we’ll definitely be using them.

  126. Milton Harris

    I highly recommend international van lines. They helped me move us from FL to GA. I called them because their prices were very affordable. They organized the boxes in the garage just the way I would have wanted them (with very little instructions from me). My only complaint: they were too efficient! They packed everything in two hours which I thought would take up the whole day. On the other side of the move….. everything arrived safely and they also helped me rearrange everything. THANKS!

  127. Oliver

    Perfect service from start to finish and excellent value for money! Moving sucks and it’s a lot of work so you need people who just get the job done without complaint. These guys do exactly that. They work hard and fast. They wrap all your stuff and they are really conscientious. They are polite and good humored. I highly recommend International van lines.

  128. Casey Welch

    I cannot recommend International van lines enough. They moved us from FL to MS. The 4 men team was brilliant; they were right on time, smart, courteous and enthusiastic by nature and worked very well as a team. Some furniture had to be dismantled before loading and nothing was too much trouble. At the other end the crews were also very efficient – I have never seen anybody work so diligently. Furniture had to be re-assembled, and this was done effectively. Nothing was broken or damaged. Any logistical problems were overcome with tact and discretion. It is unusual to find such sterling service in today’s business world.

  129. Loren Jimenez

    Best moving company EVER! I talked to their rep and arranged the move. Super organized! I got an email confirmation with date, price, and other details. The two guys who showed up right on time – they were efficient, competent, careful and nice. The move came in well below estimate. I’ve moved many times in my life, and this is the first time the entire moving experience was positive. More than ok! These guys are terrific! I’m impressed and happy and will recommend International van lines to everyone I know.

  130. Neil Adkins

    The best movers EVER!! I have used International van lines for quite a long period for all of my moves, personal and business. They are complete professionals. They go above and beyond to make sure everything runs smoothly. They treat my stuff better than I do! And they make the entire process stress-free, affordable and fun. International van lines is the best!!

  131. Lorenzo

    If you enjoy what you do, you will be master of it. I saw that passion in their work. While moving from FL to AL -International van lines gave me all the possible supports. And it seemed so effortless. The welcome session, the negotiation and the moving was full of warmth. Their playfulness was enjoyed by my entire family. Despite of having that playfulness they had zero tolerance for any kind of damage. Getting a completely new set up from them in my new place was truly great. I like their service. I believe you will like it if you experience them.

  132. Lucas

    When you can rely on the service completely, that’s the best achievement for that service provider. I think International van lines has already achieved that service level. In my last relocation I hired them and they were fabulous. They know to prioritize tasks and execute accordingly. I mentioned at the very beginning that my measure of the service will be a dent-free moving. So, along with the punctuality factor they managed it with top priority. I was quite happy with their graceful serving. Very reliable, very trustworthy.

  133. Alex

    The difference between a bad mover and a bad one is on their service. Before confirming a mover while I was moving to from FL to NH, I threw some criteria in my brief based on the last experience. International van lines won the confirmation through their negotiation and quotation. It was just as I expected along with a perfect schedule. They were exceptionally skilled on dealing with variety of stuffs. Nothing found broken although the process and bill was just next to the quotation. On top of that, an unexpected discount popped up. What else do you need to get happy by a mover?

  134. Kelvin Swanson

    International van lines was scheduled to come at 1 PM. But, they came at 12:30. They won my heart right on the spot. My furnishing was mostly attached with the walls and floors. My landlord specially alerted not to damage any part of his house. I conveyed the alert to International van lines. They were real fast in loading and moving my stuffs to the new place that blew my mind. The actual bill was way too lower than the estimate. Lovely service provided by these guys. Next time, it will be only them but no one else.

  135. Andy

    All I wanted a good deal with a professional service. International van lines was the mover with the desired package. They offered me a very affordable quotation and they were damn good in action. They were so noiseless that I did not feel like I was moving. Availing their service was awesome. Their smooth moving style and customer service was lot more than my need. The finest part was getting a bill lesser than the quotation. Just as I wanted from a mover. Good job.

  136. Alvin

    I have had a couple of bad experiences using professional movers and felt that moving was just a hassle. International van lines changed my perception on how a move can go. Their team was expert and very efficient in packing and moving. They were very polite and helpful, which made the entire move an ease. The price quoted was the price paid. Their assessment during the survey was correct and the estimation of time and packing materials proved very accurate. I appreciate the expertise; I have experienced the opposite with other movers. I would suggest this company to anyone I know.

  137. Philip Johnston

    Moving to Memphis, TN from Orlando, FL was a sudden decision that I had to take due to official circumstances. Every move brings to the next question of a mover. I called international van lines, referred by my girlfriend. From the very first call I came across a professional approach. They offered me an affordable package and reached my place even before the allotted time. They stroke my impression nerve again through their efficient handling of my belongings. I got my goods in my new place right on time with no damage at all. I cannot thank enough for their compact service. Best I ever met.

  138. Max Taylor

    International van lines was amazing! Moving is never fun, but they surely know how to make it go as smoothly as possible. The crews were friendly, quick, efficient, and managed to get my huge chair upstairs and into a bedroom (something I never thought would be possible). They also were very understanding about removing their shoes so the carpet remained clean for my little crawling daughter. I HIGHLY recommend International van lines and will definitely use them for our next move!

  139. Arthur Castro

    These guys are outstanding! The foreman and his crew moved me and my wife to Dallas, TX from Tampa, FL and we still can’t believe how smoothly it went. Our sales guy said he’s been doing this for more than a decade, and it shows. He had everything running like a well-oiled machine, and the whole move was done safely in a short time. These guys don’t laze around on the clock – they move! Nothing was broken, the guys were all friendly, they were problem solvers – I just can’t say enough good things about international van lines! They lay out all of the prices and fees on the web site, so there are no surprises. Definitely check them out when moving time comes around!

  140. Kevin Butler

    As a service provider, I always have a certain benchmark of service in terms of promptness. Due to my job, I have to move quite a several times. Since, most of the decisions are abrupt, I always prefer a mover who can provide me that level of prompt service. This time, I found one worth mentioning. It was International van lines. I saw the art of experience in their work. I dispatched my goods before my predetermined time and received that even before my estimated point of time. And guess what, it was safe and sound. I like their prompt service and would love to pick them in any case of moving.

  141. Irving Bell

    I am glad that I used international van lines while moving to St. Louis from Miami just 2 weeks ago. They were reasonably priced and willing to give their best. The sales guy was very responsive and attentive. Communication with the customer service staff went smoothly and no matter when I called. Movers did great to deal with my antiques collection and delicate art works and also managed the packing and loading really well. Everything was fine but only one mishap – they damaged my piano which was unwanted. But they paid the demurrage for that, which was something to appreciate for. Overall, I am happy.

  142. Derrick Boyd

    We used them last weekend and they were great, efficient and nice. It is amazing to see how they work. They are very professional. I was of course a little stressed, because you always hear horror stories about moving, but International van lines moved us smoothly. Thank you guys!

  143. Leslie Owen

    Great, fast, efficient! Very polite and willing to give more than 100 percent. They make moving easy and smooth. I had many books and large boxes. I highly recommend International van lines for residential and commercial moving. I have used them 2 times now. They foreman and his crew were a pleasure to work with. Through heat and stairs they smiled all day.

  144. Edmund Watkins

    This is the second time I’ve used International van lines. I’ve moved every year for the past 7 years and they are by far the most reliable and helpful movers I’ve had. They arrived on time and worked hard. Very pleasurable people to have in your home! They did my last move. I highly recommend that you go for International van lines. My move was not easy but they performed flawlessly. Thanks guys!

  145. Charles

    We opted to use International van lines for my recent move which was including the packing service following a recommendation and were so glad we did. It didn’t cost much and took a lot of the hassle out of what could have been a very stressful time. The packers and the moving crews arrived early and were considerate and professional. They made the whole process very uncomplicated and worked so hard to help us in arranging my new house. I would recommend them without reservation and use them in my next move.

  146. Felix Hardy

    We had a great move from FL to NC using International van lines. They tried to remove all the stress related to the move from the beginning and they were succeeded. The foreman and his colleagues were extremely hard working and determined to get all our possessions relocated in record time. Dismantle and reassembly skills of the crew are also distinguished as they will not be deterred by the trickiest item of furniture. All in all they proved to be a great moving company. Thanks to everyone involved with my move.

  147. John Gonzalez

    Their price was very reasonable and the onsite estimate was highly precise. They packed and moved all my valuables with great care but damaged a box which had many glass wares. Though I packed that box but they could have noticed or taken more care. However, they have still managed to move everything within the allotted time and most importantly did not show up with any hidden cost. In the end, I would like to say that international van lines did well enough for us.

  148. Damon Snyder

    Moving house is purportedly one of the most stressful things you can ever do. But what can you do when the situation demands and you must have to move! I was looking forward to move my lots of stuff from my old house to the new one, their foreman and his troop made it easy and even pleasing. They were really friendly and their “can do” attitude put us totally at ease. They went above and beyond the call of duty to move me into my new home and solved the puzzle of getting my piano through a narrow door with the minimum of hassle. They took our furniture apart and putting it back together again. I would highly recommend international van lines – they’re reliable, friendly and excellent at what they do.

  149. Naomi B.

    With International Van Lines, our experience was fabulous. They handled the moving so safely and efficiently, therefore we were so pleased.

    We loved their strategy and working plan. Thanks for the wonderful moving service. A+

  150. Erik Gordon

    They were brilliant in every way, I recommend this company with all my heart! They showed up on time, efficient, friendly and cautious with delicate items. They not only provided great service but also were respectful to us. They understood our emotion as we were leaving our old house after staying there for 20 years. Though we were leaving that house still the crew from international van lines were very careful about not to make any harm to the house and also to our belongings. Their brilliant crews have my appreciation and admiration for their extremely capable and efficient moving service. They are an uncommonly humane company. Thank you very much!

  151. Darrin

    I was worried like anything before the move because there were too many things to be moved and it was quite a long distance move but the movers displayed a great performance while dealing with the move. I am really happy and impressed with the service that I received from International van lines. I am sure that these movers are highly trained and equally committed. They did everything possible to ensure a smooth, safe and timely move. They were quite affordable too.

  152. Alfred Mckenzie

    It was a very friendly and professional service from International van lines. They were recommended by a neighbor. From the initial visit by their sales agent, packing and loading to the delivery at the other end, the whole team was professional, courteous and made the whole moving process stress-free. The price was very reasonable and no hidden cost on top of what we had agreed. There was no damage to any of my possessions and nice packing helped ensure we had no breakages at transport time. So all in all a very good service at a fair price! You guys surely deserve a recommendation.

  153. Marc Norris

    I had the best moving experience with International van lines just a week ago. Their foreman and his helpers were professional, courteous & efficient. They loaded within an hour and at the new address not only unloaded but reconnected TV/Computer, set up everything and all without any damage. I recommend this company to everyone.

  154. Randy

    We had a last minute move and decided on International van Lines because they were referred to us from a friend. The movers showed about about an hour late, but that actually worked out better for us. They were very polite and professional. We had 1 scratch on our entertainment center, but it wasn’t that big of a deal considering. We’re very please with their service and would highly recommend them.

  155. adam

    International Van Lines was recommended from a friend of mine in India. They moved my household goods from California to India, door to door. IVL was responsible for packing, customs and disassembly. They cleared my shipment through customs very quick with no additional charges. I was very happy with their service which is why i’m spending the time to leave this review. If you’re moving overseas I would recommend IVL. They did a great job for my family and we’re very pleased.

  156. Gladys

    I need to ship from USA to Germany. As with other reviewers, IVL were fast to respond and claimed no hidden fees. The local handlers picked up early September, it is end of November and I’m still waiting for them to get the shipment out of the US. I called and called. Sent email after email. They do not return calls or they leave you on hold until you give up. Once I didn’t give up and a rude lady kept putting me back on hold until someone finally took my call. They claimed to send my invoice by email, but I didn’t receive it until I called and got on their nerves. The sales rep was full of excuses why it hadn’t shipped. Someone went on vacation and lost paperwork and there was nothing they could do. Nothing was their fault. The sales guy is super slick and full of excuses – he’s obviously handled many an angry customer before. And he does it badly. The last thing you want to hear is a bunch of obvious BS and bad excuses. Also they estimated a certain cu ft, it was then 12 cu ft over, for which, of course, there is a $150 overage charge. My goods haven’t even left the country and I’m extremely nervous what is coming next for this company. I think many of their online reviews are fake. I will update as this unfolds.

  157. Josh Miller

    Great Job guys! We would recommend international Van Lines, Inc.

  158. James Evans

    Great Job guys! I would highly recommend IVL to handle your relocation. Everything arrived on time, in tact and the cost was very reasonable. Thank you for the good work.

  159. Mike

    I can’t describe how disappointing dealing with IVL has been over the past few months. I also note I’m breaching a “non disclosure” clause in their contract with us. However, considering how fast and loose they’ve played the contract terms, I think I’ll do the same and leave this review…

    At the outset IVL come across as easy to work with and professional. They speak knowledgeably about the service they offer and are quick to respond to information requests. Put simply, they secure business fraudulently, claiming they provide an “all-in-fee” aside from some small charges such as local port fees. Once they have your possessions in their custody, they proceed to use every possible opportunity to hike the price. In our case it involved an inexplicable 25% increase in volume and a considerable additional charge. This was put down to “palletization” though no configuration of the boxes we supplied and carefully measured, could possibly have caused this. But, because they had our things we had to pay or suffer a daily penalty charge for “storage”.

    They also charged a “documentation fee” of around $100. The documents we supplied don’t appear to have made it beyond Florida, and we had to re-complete and send identical papers at the UK end of the move to allow the goods to be released. So what was this charge for? I’m really not clear.

    Throughout the process, dealing with IVL has been difficult. Calls are NEVER returned, front-of-house staff often leave or are suddenly unavailable, so any sense of continuity is lost. I’ve explained our situation countless times to countless different people. When you’re finally through to the shipping operatives or accounts staff, your questions are treated with a degree of disdain which is quite shocking. IVL take advantage of the fact that people only make international moves rarely, and are stressed and unsure of the process. Ultimately, they aim to blame YOU for the charges and fees which they pile onto the original estimate.

    Please also don’t believe the claims about a “world class tracking system”. The IVL website is a joke with forms which inexplicably fail to submit, or fail to arrive at their end. There is no tracking facility at all, and when we finally prised the name of the shipper and vessel from IVL, it appeared not to exist. Nor did the container number provided. In short, we thought for several months that we’d lost everything we’d shipped, and no-one was able to tell us otherwise.

    We finally received our items over three months after they left the storage facility in Seattle, WA. They were in reasonably good condition and complete. Each of the contractors along the way did their work well enough, but given the way IVL operate and how they charge clients bit-by-bit, the contractors work very very slowly and somewhat grudgingly! Ultimately, the cost of the service has nearly doubled, we’d been repeatedly held to ransom by IVL and their contractors, and we’ve had months of uncertainty and concern about the process. I can’t recommend you avoid this outfit strongly enough.

  160. Dan Daniels

    We contracted IVL to handle an overseas move for my family. They sent someone to our home for a visual inspection (John) and he was very professional. The movers were on time and the final invoice was accurate. This was our first time moving overseas so as you can imagine it was very stressful. We’re just happy that the move went smooth. We’re now settled in our new place in the United Kingdom and all is well. We would recommend IVL to anyone looking for an international moving company.

  161. Mark Decker

    International Van Lines was contracted by my company to relocate my family from London, UK to FT. Lauderdale, FL. The guys at IVL were very professional. The movers were on time, polite and most importantly I had no damage. IVL maintained a very high CSI (customer service index) rating with the corporation I work for. I would highly recommend International Van Lines.

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