Forward Van Lines

Company Name: Forward Van Lines
License & Registration: USDOT: 709590
Address: 999 NW 10, Terrace Suite 3, Fort Lauderdale, FL 33311
Primary Phone: 855-736-7927
Alternate Phone: 954-678-4757
Email: info@forwardvanlines.com
Hours of Operation: 9.00 AM – 6.00 PM
Services Offered: Residential Moves, Commercial Moves
Website: http://www.forwardvanlines.com/

Description

Forward Van lines Reviews

We started servicing our clientele in 1994 and we have been during a wonderful job ever since. Our complaint record is spotless and we strive for perfection in every move.

Zip Transport & Services, Inc. our parent company ultimately specializes in commercial and light Industrial moves and has been doing so for over 18 years. Due to the request of our commercial clients Forward Van Lines was established to service our residential moves and corporate moves.

Our family moves your family. We are a family owned and operated business on every level and aspect. What this means is that we have and care about family values. We understand that moving can be a very stressful event, that’s why we work with out customers through the inter process from planning your move, quoting, day of pickup, if going in to storage or directly to your final destination you can trust us to be in constant communication with you.

Communication is key for a successful move.

We are the professionals. That’s what you need in a moving company professionals that can ask the right questions, walk you through the quote process, get all the little details from you that you may not know about. We will be in constant communication with you through your preferred method of content so you always know what’s going on, where your things are, are we on schedule per your requested delivery date. Communication is the best way to avoid problems through the curse of your move.

We know what were doing.

Movers, Foreman, Helpers, Relocation agents, dispatchers, local truck drivers, long distance truck drivers, storage facility, shipments going out, shipments coming inn, storage management, security, customers, state authority, federal authority, insurance certificates and so much more, this is a glimpse of what we deal with on a day to day bases. These many variables have to come together smoothly and efficiently to ensure that our customers have a great experience when they move.

Because we are family owned and operated company our company motto is “let the forward family move your family forward”z”

Moving from state to state can be a stressful experience; you as a consumer can minimize and even eliminate the stress from your upcoming relocation by doing all your homework. It’s important to be upfront with your mover and express what your expectations are. Don’t assume anything about your move. The inns and outs of the moving industry can be very complicated and there are many variables that a professional moving company such as Forward Van Lines must coordinate so that any given move occurs according to plan. Because no moves is the same you must have a dedicated team of professional individuals that can plan, coordinate, assist and adjust according to your needs. So many things come in to play when you are selling, buying or leasing a new home, office or other place of business. A closing may fall through or get postponed; a new lease may not be ready for your occupation; because of all of these possible unforeseen variables you must choose a mover capable of adapting to your needs and communicate with you throughout the moving process from. You would be comforted to know that here at Forward Van Lines we possess all of these important skills and strive for perfection in our service.

Forward Van Lines provides an exceptionally great moving service. We have developed a no hassle flat rate charge for your long distance or interstate moving needs. What we do is take in to account all of the variables concerning your specific move and put together a price based on the amount of belongings such as boxes, furniture and other miscellaneous item; we then take in to account any packing and materials that may be need to protect and prepare your items and the distance from origin to distention. Once we have determined all of these factors we give you an all-inclusive flat rate price, which will cover your move. Its important to remember that there maybe additional charges at your destination that we may not know about. We rely on information from our customers in order to prevent this uncomfortable last minuet charges, but it is important to remember that this can some time happen and you as consumer should be prepared. Remember we are always standing by to answer any questions you may have and address all of you concerns.
With the help of Forward Van Lines we can take the pressure and stress off of your shoulders and on to ours. Our professional staff is standing by to help you with all of you relocation needs no matter how big or small we do it all. Weather you are moving a box across the street or a factory around the world we are your one stop shop for any and every move.

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3 reviews for Forward Van Lines

  1. CONSUMERS BEWARE This company FORWARD VAN LINES is the worse company ever if I can give a negative 5 stars I would but it doesn’t allow me so I can only give a 1 star. STAY AWAY, Guy the owner or whatever he is LIES, and hides behind his desk, he says he will help you but then he is never there when you call him. FORWARD VAN LINES RIPPED ME OFF , had me sign bunch of paperwork with no price, and when I asked why isn’t there any price on the forms they told me it will be filled out later with the estimate price. Once all my stuff was on the truck my price went from $2159 to $6500 for the same items, they added a bunch of nonsense fee’s that weren’t even on their contract, when I spoke with Guy he told me he will give me a discount, when I asked them to unload the truck they wanted to charge me $3000 to unload and put everything back in the house, I had no chose but to move with them, even though guy said he will help me with the move and provide me a discount, HE LIED HE NEVER DID, I had to pay out $6000.00. CONSUMERS BEWARE, THIS COMPANIES LIES AND TRICKS THEIR CUSTOMERS. I AM LAUNCHING A CAMPAIGN SO THIS DOESN’T”T HAPPEN TO ANY OTHER CUSTOMERS.. Unfortunately if I post a review on Yelp this review will be removed because they pay for their reviews on yelp

  2. This mid-year we needed to move from our home in Miami to rejoin with the family in New York. We utilized Forward Van Line and their administration was not the same as what i was advised to anticipate from movers… the aggregate cost matched the evaluation, all our trappings arrived securely to the terminus so I never needed to pursue anyone to get replies. At the point when our stuff touched base to New York, Will, the occupation director on location, preformed astounding and expert administration, the fellows were quick and treated our stuff as their claims. We moved as I was expecting another child, and I was overpowered from the move as may be, so not managing inconvenience from the movers was an enormous in addition to. I would completely utilize them again if at any point required, and propose to take in client administration from them!

  3. Forward Van Lines was scheduled to move me on a one day move. They were to arrive by 8:00 am on June 30th. They were expected to load everything by noon and head to the west coast of Florida and arrive by 5:00 PM. Unfortunately, the truck showed up 3 hours late at almost 11:00 AM. This was the beginning of the worst move of my life. The workers told me they were having issues locating a semi truck and I think it’s because the company doesn’t actually own any semi trucks. When they showed up, it appeared to be rented because it had no Moving Compnay name or markings. The delay made my job run two days requiring me to stay overnight in a hotel. After only being on the job for about two hours, all men were taking an hour break. I paid for 5 men and a semi and on day one, 7 men showed up because three of the seven guys didn’t work. I was really down one man so that made day one take even longer.

    The Semi Driver remained in his air-conditioned cab most of the time and the other two worthless workers were his sons. They did virtually nothing but break my belongings and walk around looking confused. One of the boys told me he had just had a wrist operation and wasn’t supposed to lift anything but he needed a paycheck. His younger brother would stand around and do nothing. After catching all the men take excessive breaks and watching them drag/boxes down a set a stairs and literally hearing things break, I called their boss whose name was Roei. He was very nice and attentive and stopped much of the shenanigans with one phone call but that coulnn’t erase what had already transpired.

    On day two when they came to deliver my contents, they arrived over 1 1/2 hours late and with only with 5 men this time (three of which were the same ones from the previous day that didn’t work). Their excuse for being late was that the truck had a governor and could only go 60 mph. Only two men worked the entire day. Those two were Brian & Andrew and they worked their butts off and did a good job. I asked Brian why they didn’t complain to the boss that the others weren’t working and they seemed afraid to make waves. Again, because the other three didn’t work, the delivery took longer than what was quoted because the three men I paid for did nothing; in essence, I only had 2 men doing the job of 5. When they finished they told me my balance was zero and left and when I called the next day to complain to Roei about the whole experience, he tried to say I still owed $900.

    Furthermore, after unpacking, I found dozens of broken items, two broken/non working very expensive TV’s and one very expensive watch mysteriously disappeared from one of my boxes. Within a couple of days I received a call from Ruth at Forward saying she was in quality control and wanted to know if I was pleased with my move. After filling her in with all that happened, she became horrified and said they would do something about it and apologized profusely. She called me the next day and said they would process a claim only if I paid the $900 balance which sounds a lot like extortion to me. This company was the absolute worst that I have ever used and all those great reviews that you see on-line must be manufactured by the Forward Van Lines. There is no way you can screw up a move any worse than mine and it just be a coincidence or one time event. They are not as good as the reviews indicate and I wouldn’t recommend them to anybody. They sound great on the phone and willing to please from Nerva to Roei & Guy but the truth is, my move didn’t go well and they tried to screw me in the end by trying to collect more money and then wouldn’t honor any claims for the breakage, non working TV’s or stolen watch. I have reported them to the police as well

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